Privacy

Last updated:24/6/2024

Introduction

Welcome to Loteng Bookstore. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from lotengbookstore.com (the "Site").

By using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This may include:

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details, PayPal information, or other payment information.
  • Order Information: Products purchased, order number, and purchase history.
  • Account Information: Username, password, and any other information you choose to provide.

Device Information

We automatically collect certain information about your device when you visit the Site, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Usage Information

We collect information about your interactions with the Site, including the pages or products you view, search terms, and how you navigate through the Site.

Cookies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

How We Use Your Information

We use the information we collect in various ways, including:

  • To process transactions: To process and fulfill your orders, including sending you emails to confirm your order, and to process payments.
  • To improve our services: To understand how our customers use the Site, to enhance, improve, or modify our services and to develop new products and services.
  • To communicate with you: To respond to your inquiries, provide customer support, and send you updates, promotional materials, and other information that may be of interest to you.
  • To personalize your experience: To tailor content and product offerings to your preferences and interests.
  • To prevent fraud: To protect our Site and your information from fraudulent activities.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and email delivery.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
  • Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for trusting Loteng Bookstore with your personal information.